Job completed for Melandy V

Completion date: May 27, 2025

Location: Mission Viejo, CA

Why did the customer contact us?

The customer contacted us due to a leak in the kitchen beneath the floor, which raised concerns about hidden water damage and potential structural issues.

Solutions provided:

We promptly conducted a thorough inspection of the affected kitchen area. Using moisture detection tools, we located elevated moisture levels under the flooring and began immediate water mitigation efforts. This included carefully removing portions of the affected flooring, drying the subfloor with industrial-grade dehumidifiers and air movers, and monitoring moisture levels to ensure complete drying. We documented the damage for the customer’s records and provided guidance on addressing the leak source with a plumbing professional.