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Job completed for Greenberg E

Completion date: July 17, 2025

Location: Santa Monica, CA

Why did the customer contact us?

The customer reached out after experiencing smoke damage in the home. Due to poor air quality, they were not able to stay in the property and were seeking information regarding coverage for Additional Living Expenses (ALE) as well as for the smoke damage itself.

Solutions provided:

Our team assessed the situation and explained the potential insurance coverage for ALE and smoke damage. We began the process of evaluating the extent of the smoke impact and discussed the necessary mitigation and cleaning measures to restore the home once conditions allowed. Guidance and support were provided to help the customer navigate their coverage and next steps.

Photos & Videos:

A professional air mover is used to dry a subfloor in a hallway after water damage. This crucial step in our structural drying and water mitigation process ensures all moisture is removed to prevent further damage and mold growth.
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A professional air mover is used to dry a subfloor in a hallway after water damage. This crucial step in our structural drying and water mitigation process ensures all moisture is removed to prevent further damage and mold growth.
A team member carefully hand-washes delicate china affected by smoke damage as part of our comprehensive contents cleaning service. This meticulous soot removal process is essential for restoring personal belongings after a fire
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A team member carefully hand-washes delicate china affected by smoke damage as part of our comprehensive contents cleaning service. This meticulous soot removal process is essential for restoring personal belongings after a fire
Delicate china impacted by smoke damage is carefully being hand-cleaned as part of the restoration process. This meticulous contents cleaning is essential for removing soot and odor, a key step in comprehensive fire damage restoration.
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Delicate china impacted by smoke damage is carefully being hand-cleaned as part of the restoration process. This meticulous contents cleaning is essential for removing soot and odor, a key step in comprehensive fire damage restoration.
A technician performs a detailed cleaning inside a pantry, a crucial step in smoke damage cleanup. This process involves meticulous soot removal from all surfaces to restore the home's air quality and ensure a complete fire damage restoration.
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A technician performs a detailed cleaning inside a pantry, a crucial step in smoke damage cleanup. This process involves meticulous soot removal from all surfaces to restore the home's air quality and ensure a complete fire damage restoration.