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Job completed for Greenberg, Elaine Gordon

Completion date: July 17, 2025

Location: Santa Monica, CA

Why did the customer contact us?

The customer contacted us regarding smoke damage in the home. Due to poor air quality, she was unable to enter the affected area and was uncertain about the full extent of the damage. She also wanted to understand her coverage for Additional Living Expenses (ALE) and the smoke damage itself.



Solutions provided:

Our team conducted a comprehensive inspection and assessment of the property to determine the scope of the smoke damage. We provided air quality testing, smoke and soot cleanup, and odor removal services to restore a safe living environment. Additionally, we assisted the customer in documenting the damage and provided guidance on insurance coverage for ALE and smoke-related restoration costs.


Photos & Videos:

Final restoration of the bathroom vanity area after smoke damage, showing professional soot cleanup of walls, mirrors, and fixtures, achieving full odor removal and excellent air quality.
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Final restoration of the bathroom vanity area after smoke damage, showing professional soot cleanup of walls, mirrors, and fixtures, achieving full odor removal and excellent air quality.
Completed smoke damage restoration in a bathroom, showing successful soot cleanup on walls and fixtures, along with full odor removal to restore the property's air quality.
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Completed smoke damage restoration in a bathroom, showing successful soot cleanup on walls and fixtures, along with full odor removal to restore the property's air quality.
Smoke damage restoration in a bathroom, showing cleaned walls, tile, and restored vaulted wood ceiling, demonstrating professional soot cleanup and successful odor removal services.
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Smoke damage restoration in a bathroom, showing cleaned walls, tile, and restored vaulted wood ceiling, demonstrating professional soot cleanup and successful odor removal services.
Completed smoke damage restoration in a hallway, showing cleaned walls, mirrors, and vaulted ceiling, with successful soot cleanup and odor removal to restore air quality and the property's look.
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Completed smoke damage restoration in a hallway, showing cleaned walls, mirrors, and vaulted ceiling, with successful soot cleanup and odor removal to restore air quality and the property's look.
Smoke damage restoration on a vaulted ceiling and exposed wooden beams, demonstrating professional soot cleanup and odor removal services to restore complex architectural areas and improve air quality.
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Smoke damage restoration on a vaulted ceiling and exposed wooden beams, demonstrating professional soot cleanup and odor removal services to restore complex architectural areas and improve air quality.
Final restoration of the living area after smoke damage, showcasing newly cleaned brick/stone fireplace and newly installed hardwood flooring, with complete soot cleanup and odor removal services.
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Final restoration of the living area after smoke damage, showcasing newly cleaned brick/stone fireplace and newly installed hardwood flooring, with complete soot cleanup and odor removal services.
Completed smoke damage restoration in the kitchen, featuring cleaned walls, cabinets, and new hardwood floor restoration after professional soot cleanup and odor removal services.
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Completed smoke damage restoration in the kitchen, featuring cleaned walls, cabinets, and new hardwood floor restoration after professional soot cleanup and odor removal services.